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SOP for Subject Compensation/Reimbursement Handling

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Standard Operating Procedure for Subject Compensation and Reimbursement Handling

Department Clinical Research
SOP No. CR/SUB/030/2025
Supersedes NA
Page No. 1 of 22
Issue Date 26/08/2025
Effective Date 01/09/2025
Review Date 01/09/2026

Purpose

The purpose of this SOP is to define standardized procedures for subject compensation and reimbursement handling in clinical trials. It ensures ethical, transparent, and compliant financial practices that safeguard participant welfare and maintain trust in the research process.

Scope

This SOP applies to investigators, study coordinators, site administrators, sponsors, and CROs responsible for handling subject compensation and reimbursement. It covers allowances for travel, meals, lodging, and stipends approved by Ethics Committees (EC) or Institutional Review Boards (IRB).

Responsibilities

  • Principal Investigator (PI): Ensures no payments are made without prior EC/IRB approval.
  • Study Coordinator: Maintains subject reimbursement logs and collects supporting documentation.
  • Finance/Administration Staff: Issues payments in line with approved procedures.
  • Sponsor/CRO: Oversees financial compliance and reimbursement to sites.
  • Quality Assurance Officer: Audits payment records during monitoring and inspections.

Accountability

The PI is accountable for ensuring that subject compensation and reimbursement are consistent with approved guidelines and are fully documented. Sponsors are accountable for oversight of financial practices across sites.

Procedure

1. Approval of Compensation
Ensure all compensation schemes are reviewed and approved by EC/IRB before initiation.
Document approvals in Compensation Approval Log (Annexure-1).

2. Communication to Subjects
Inform participants about compensation and reimbursement policies during the informed consent process.
Provide written details on payment schedules and conditions.

3. Documentation
Record all compensation and reimbursements in Subject Compensation Log (Annexure-2).
Obtain subject signatures for all payments.

4. Methods of Payment
Payments may be made in cash, bank transfer, or vouchers as per site policy.
Maintain confidentiality of participant financial records.

5. Monitoring
Sponsor monitors ensure compliance with approved compensation practices.
Any deviations are documented in CAPA Log (Annexure-3).

6. Archiving
File compensation and reimbursement records in ISF and TMF.
Retain documents for a minimum of 5 years post-trial or as per national regulations.

Abbreviations

  • SOP: Standard Operating Procedure
  • PI: Principal Investigator
  • CRO: Clinical Research Organization
  • EC: Ethics Committee
  • IRB: Institutional Review Board
  • ISF: Investigator Site File
  • TMF: Trial Master File
  • CAPA: Corrective and Preventive Actions

Documents

  1. Compensation Approval Log (Annexure-1)
  2. Subject Compensation Log (Annexure-2)
  3. CAPA Log for Compensation Deviations (Annexure-3)

References

Version: 1.0

Approval Section

Prepared By Rajesh Kumar, Clinical Research Coordinator
Checked By Sunita Reddy, QA Officer
Approved By Dr. Anil Sharma, Principal Investigator

Annexures

Annexure-1: Compensation Approval Log

Date Approval Reference Compensation Type Approved By
10/09/2025 EC/APP/030 Travel Reimbursement EC Chairperson

Annexure-2: Subject Compensation Log

Date Subject ID Compensation Type Amount Signature
12/09/2025 CT2025-SITE01-032 Meal Allowance ₹500 Signed

Annexure-3: CAPA Log for Compensation Deviations

Date Issue Corrective Action Preventive Action Reviewed By
14/09/2025 Delayed Payment Processed within 48 hrs Set automated reminders QA Officer

Revision History

Revision Date Revision No. Revision Details Reason for Revision Approved By
26/08/2025 00 Initial version New SOP creation Head, Clinical Research

For more SOPs visit: Pharma SOP

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