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SOP for Follow-Up and Closure of Monitoring Findings

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Standard Operating Procedure for Follow-Up and Closure of Monitoring Findings

Department Clinical Operations / Monitoring
SOP No. CR/OPS/068/2025
Supersedes NA
Page No. 1 of 30
Issue Date 26/08/2025
Effective Date 01/09/2025
Review Date 01/09/2026

Purpose

The purpose of this SOP is to describe the standardized process for follow-up and closure of monitoring findings identified during clinical trial monitoring visits. This ensures that deviations, deficiencies, and non-compliance are corrected, preventive actions are taken, and all activities are fully documented for inspection readiness.

Scope

This SOP applies to CRAs, investigators, sponsors, CROs, study coordinators, and QA officers responsible for monitoring follow-up and CAPA management. It covers findings from onsite, remote, and central monitoring activities, including deviations, informed consent deficiencies, drug accountability issues, data entry delays, and protocol compliance concerns.

Responsibilities

  • CRA/Monitor: Tracks findings, ensures CAPA is implemented, and documents closure.
  • PI: Implements corrective actions at site level and provides CAPA responses.
  • Study Coordinator: Assists PI in executing corrective measures and submitting evidence.
  • Clinical Operations Manager: Oversees CAPA timelines and verifies resolution adequacy.
  • Sponsor/CRO: Ensures follow-up findings are closed and reported per regulatory timelines.
  • QA Officer: Reviews closed findings, verifies CAPA documentation, and audits process for compliance.

Accountability

The sponsor is accountable for ensuring all monitoring findings are addressed and closed. The CRA is accountable for documenting follow-up, while the PI is accountable for implementing corrective actions at site level.

Procedure

1. Identification of Findings
Document findings in Monitoring Visit Report (MVR).
Categorize findings as Critical, Major, or Minor.
Share findings with site PI within 10 working days.

2. CAPA Development
PI/site staff develop CAPA plan for each finding within 15 working days.
CAPA plan must address root cause, corrective action, and preventive action.
Submit CAPA plan to CRA and sponsor for review.

3. CAPA Implementation
Site executes corrective actions (e.g., retraining staff, updating records, revising procedures).
CRA verifies implementation during follow-up visit or remote review.
Record updates in CAPA Log (Annexure-1).

4. Documentation of Evidence
PI provides evidence of corrective actions (signed logs, updated consent forms, reconciliation reports).
CRA ensures all evidence is filed in TMF/ISF.

5. Closure Verification
CRA confirms CAPA effectiveness and documents closure in Finding Closure Log (Annexure-2).
Clinical Operations Manager approves closure.
QA performs independent review for selected findings.

6. Timelines
CAPA submission: within 15 working days of receiving MVR.
CRA follow-up verification: within 30 working days.
Closure approval: within 45 working days.

7. Escalation
If CAPA is not implemented or ineffective, escalate to sponsor immediately.
Document in Escalation Log (Annexure-3).

8. Archiving
Archive CAPA logs, closure documentation, and escalation records in TMF.
Retain for at least 15 years or per local regulations.

Abbreviations

  • SOP: Standard Operating Procedure
  • PI: Principal Investigator
  • CRA: Clinical Research Associate
  • CRO: Clinical Research Organization
  • QA: Quality Assurance
  • TMF: Trial Master File
  • ISF: Investigator Site File
  • CAPA: Corrective and Preventive Action
  • MVR: Monitoring Visit Report

Documents

  1. CAPA Log (Annexure-1)
  2. Finding Closure Log (Annexure-2)
  3. Escalation Log (Annexure-3)

References

Version: 1.0

Approval Section

Prepared By Ravi Kumar, CRA
Checked By Sunita Reddy, QA Officer
Approved By Dr. Anil Sharma, Principal Investigator

Annexures

Annexure-1: CAPA Log

Date Finding CAPA Responsible Status
12/09/2025 Incomplete IP accountability Training + reconciliation PI Open
14/09/2025 Delayed CRF entry Staff retrained Coordinator Closed

Annexure-2: Finding Closure Log

Date Finding Closure Evidence Verified By Status
15/09/2025 Consent form incomplete Corrected and filed CRA Closed
16/09/2025 SAE not reported on time Retraining completed CRA Closed

Annexure-3: Escalation Log

Date Issue Escalated To Resolution Closed By
17/09/2025 Repeated late SAE reporting Sponsor CAPA reinforced QA Officer
18/09/2025 Persistent drug accountability errors Clinical Ops Manager Site retrained Sponsor

Revision History

Revision Date Revision No. Revision Details Reason for Revision Approved By
26/08/2025 00 Initial version New SOP creation Head, Clinical Operations

For more SOPs visit: Pharma SOP

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